We offer a 365 day warranty on all of our sunglass frames. If you discover a manufacturing defect simply email firstname.lastname@example.org and we will help you with a replacement. Please include pictures, order number, and any other relevant details.
WHAT'S NOT COVERED: To save everyone some time and hassle please be aware that lens scratches, accidental breakage, or wear and tear from normal use is not what this policy covers. If your dog got ahold of them, they are probably screwed, but we didn't sell them as a doggy chew toy, soooo keep them away from dogs. If you had them in your pocket and went skateboarding and crushed them... on you. Maybe don't fall next time. If your child got ahold of them and in an attempt to be super cute and look like you puts them on while simultaneously stretches the arms a mile apart and then chucks them down the stairs when you tell them to take them off... again not on us. These are not kids toys. If you stepped on them because you like to store your shades on the ground... we suggest you don't do that. Dropped them on the rough asphalt and the got scratched? Gravity is not our responsibility, so again not covered. Our warrantee is not an insurance policy, it's a manufacturing defect warranty offered to inspire confidence in our build quality. So treat your sunglasses nice and they'll serve you well for years.
All T&F sunglasses come with an eco-friendly recycle-able collapsible hard case, a micro-fiber T&F cleaning cloth bag, and ship in our reusable boxes that are considered pieces of art by some. We realize not all states recycle plastic packaging (WA does), so we ship plastic free packages and recycle it all for you. Also we try to throw a little thank you something in the box when we can.
Sizing for glasses are typically described with 3 numbers.
They'll look something like this 48 - 21 - 145
These 3 numbers represent, in mili-meters, the
lens width (48mm)
nose bridge width (21mm)
arm length (145mm)
These are the 'average' size ranges for an adult
48-53mm lens width
17-22mm nose bridge width
135-150mm arm length
Currently the only 'narrow' frame option we carry is the Charlie Mini. All other frames, while different dimension, fall in the typical range and sizes for each frame are located in the product description. If for some reason they don't fit how you imagined then just ship 'em back and we can send you another pair to try.
Our sunglasses start their life as a solid block of acetate. Acetate is an incredibly durable form of plastic that has tons of material memory that allow for years of use, consistent shape, and is very difficult to break. Any marbling and unique variants are built into the frame, no cheap spray painted on patterns on these shades. You're getting the real deal. Next our frames take their vintage inspired shape in a precision cnc machine. Each frame then gets treated to a little TLC and hand polished for a flawless glossy finish. The arms are made with the same high quality acetate material but contain a solid stainless steel core. This core allows you to bend and tweak the arm shape to perfectly fit your head shape for comfort and prevent slide off. We attach the arms to the frames using again stainless steel, super durable, multi-barrel hinges. These offer strength and a quality feel when folding and unfolding your frames. Lets talk lenses. Hand cut by robots for precision, each lens is made of a near crystal quality resin based material known as CR39. This material offers excellent UVA/UVB protection yet maintains an incredible vision clarity score. This combination makes it one of the highest quality lenses on the market. To top it off all of our lenses get a polarized coating. That's right, every pair of sunglasses we sell comes with polarized lenses, no need to upgrade. Just before they get shoved in a box and shipped out to you we snag the laser and etch our stamp of approval (our logos) on each and every frame and lens. That means no dinky metal logos to come unglued, and no cheap printed on logos to get scratched off down the road. We're so confident in our build quality that each pair of shades comes with an automatic 365 day warrantee on manufacture defects. Before you email us to whine about it, the warrantee does not include scratched lenses so be nice to them. To help you do that each pair come with a T&F micro-fiber cleaning cloth bag, and a collapsible, recyclable hard case. As all of those elements combine you're left with one seriously quality driven pair of sunnies at an incredibly competitive price. Bang for buck we think we have one of the best offerings online. And they say "they don't make them like they used to"... they're right, we make them even better.